"...I have found City Cabs service as being fast and very efficient with the call centre excelling in customer care. There can be a large volume of visitors needing collection when attending our events on an individual capacity which have always been met in an excellent time frame. The service of a direct line through to the call centre has proven to be very effective and the visitors acknowledgement of this service has been very high.
We were also pleased to see that City Cabs is involved with the Green Tourism Business Scheme. This is a rigorous testing to ensure that each business does it part to contribute towards Sustainable Tourism, an ethic which we also value and ultimately, would have shaped our choice of contractor had we not already been working with City Cabs.
Monika has personally been on hand to deal with any enquiries that we as an organisation have had, being proactive in handling our account and discussing matters as and when they arise. I would recommend City Cabs to any organisation who value their clients, colleagues and visitors needs to be met in a professional, timely and excellent manner.
Its not often that an organisations seems to mirror all these values throughout its entire staffing structure."
Assistant Visitor Welcome Manager, Royal Botanic Gardens Edinburgh.
"...Selex ES are impressed and fully satisfied with the reliable, friendly, professional service provision from City Cabs Edinburgh, this reflects well on the customer perception of Selex ES as a business and Edinburgh overall.
As our preferred taxi provider of 4 years, they have always been prompt and efficient. The team have worked closely with us to fully understand and meet our business requirements; any issues are resolved quickly and effectively resulting in an overall quiet service being provided.
City Cabs have also provided significant support to our nominated charities, enabling us to make a true difference in the local community. This support is greatly appreciated, Thank you!"
Selex ES - A Finmeccanica Company
“...City Cabs have provided excellent service for over 12 years to Edinburgh Marriott customers and associates and continue to do so. They are punctual, polite and always have safety in mind which is why I know our valuable guests will be taken great care of. We have a great relationship with City Cabs and I have no hesitation in recommending them as they provide an excellent and reliable service.”
General Manager, Edinburgh Marriott Hotel