City Cabs Vision & Values.

Preserve our heritage and maintain our position as the Number 1 taxi company in Edinburgh.

To deliver a first class public service by ensuring that the services we deliver meet the needs of all our customers and are of the highest standards which are;

• Good quality
• Good value
• Effective
• Efficiently managed
• A fleet of taxis that is capable of adopting to changing needs
• Designed to meet the needs of all people
• Customer-centred involving listening to our customers complaints and comments
• Provide a sensitive response to their needs and a rapid response to their complaints
• Customer calls will be handled by well trained knowledgeable staff we encourage all our drivers
• Employees to share in our success

We will also commit and continue to enhance our environmental issues.